Welcome to Siah by Zari. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order, or interact with us.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following information:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through our payment providers; we do not store your complete payment card details)
- Order history
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- IP address, browser type, device information, and website usage data
- Information you provide when contacting customer support
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Deliver purchased products
- Process payments securely
- Provide customer support
- Send order confirmations and shipping updates
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- Detect and prevent fraud or unauthorized transactions
- Send promotional emails, newsletters, and marketing communications if you have chosen to receive them
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic and performance
- Personalize your shopping experience
- Support advertising and remarketing campaigns
You can manage or disable cookies through your browser settings, although some website features may not function properly.
4. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary, including:
- Shopify (our e-commerce platform)
- Payment processors
- Shipping and courier partners
- Marketing and email service providers
- Analytics providers
- Government or legal authorities where required by law
These service providers are authorized to use your information only to perform services on our behalf.
5. Data Security